Privacy Policy
Event-ful City Solutions ("we", "us", "our") is committed to protecting the privacy of our clients, learners, website visitors, and subscribers. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Create an online learning account
- Register for a course, workshop, or event
- Purchase products or services
- Subscribe to our newsletter or mailing list
- Complete surveys, evaluations, or feedback forms
- Contact us through our website or by email
Personal information may include:
- Name
- Email address
- Organization or employer
- Job title
- Billing information
- Course enrollment and completion records
- Communications and feedback you provide
We may also collect limited technical information such as IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use personal information to:
- Create and manage your learning account
- Deliver courses, certificates, badges, and learning resources
- Process payments and transactions
- Communicate about courses, registrations, and customer support
- Improve our services and learning experiences
- Send educational content, updates, and promotional communications where consent has been provided
- Meet legal, regulatory, and contractual obligations
Consent
By providing personal information to Event-ful City Solutions, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy.
You may withdraw your consent to receive marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Disclosure of Information
We do not sell, rent, or trade personal information.
We may also disclose personal information where required by law.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse.
While we take appropriate safeguards, no method of electronic storage or transmission can be guaranteed to be completely secure.
Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, meet legal obligations, resolve disputes, and maintain business records.
Course completion records, certificates, and learning achievements may be retained to verify credentials and learner history.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
Requests may be submitted using the contact information below.
Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance user experience.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Third-Party Websites
Our website and learning platform may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Contact Us
Questions, concerns, or requests regarding this Privacy Policy or your personal information may be directed to:
Event-ful City Solutions
Email: [email protected]
Website: eventfulcitysolutions.ca
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. The most current version will always be posted on our website with the effective date indicated above.